Minecraft Introduces Claims Adjuster Ice Cube in New Campaign Directed by Fatal Farm

Minecraft Introduces Claims Adjuster Ice Cube in New Campaign Directed by Fatal Farm

Minecraft is a game about creation… and destruction. Millions of players spend hours each day mining, crafting, and collecting, only to sometimes have it all come crashing down. So AKQA and Minecraft partnered with the original cube—Ice Cube—to launch a social-first campaign to help players make the case to get back what they’ve lost.

The campaign, directed by Neighborhood Watch’s Fatal Farm, includes six socially native films featuring Ice Cube—actor, musician, entrepreneur—taking on his most challenging role yet: Minecraft’s first Insurance Claims Adjuster, waiting in his “Ice Cubicle” to respond to claims for cube-related mishaps that have occurred in the game.

Watch "Ice Cube Claims Adjuster- Claim #2847: Fell off a Happy Ghast"
Watch "Ice Cube Claims Adjuster- Claim #5827: Sleeping in the Nether"
Watch "Ice Cube Claims Adjuster- Claim #6452: Dug Straight Down"
Watch "Ice Cube Claims Adjuster- Claim #8372: Creeper Attack"
Watch "Ice Cube Claims Adjuster- Claim #9573: Going AFK"

The first film sets up the campaign and includes a call to action for Minecraft’s community to submit their own Cube Claims. The films that follow are made up of claims from five video game community content creators, as well as live reactions from the Minecraft brand to fan submissions. The claims are all reviewed by Claims Adjuster Ice Cube in absurd and over-the-top ways that hold true to Minecraft’s typical quirky, creative, and often unexpected ethos.

The campaign also stretches into the game with a Minecraft Marketplace Add-On. The Insurance Adjuster Add-On lets Minecraft players safely retrieve their inventory items after death. On respawn, a non-player character (NPC) will spawn on the player’s bed, allowing the player to retrieve their items, receive bonus items, or fight a boss. Through dialogue or combat, the player is rewarded with custom items or trophies.

The brand and Ice Cube both find themselves in a similar and interesting point in time and culture, where both audiences are multi-generational. Minecraft has been around for over 16 years, bringing a nostalgic element for parents who grew up playing, as well as a retro element that their kids enjoy, much like Ice Cube’s fan base.


Credits

Client: Microsoft / Mojang Studios

Director, Social & Influencer: Sean Flanery

Senior Social Lead: Anthony Toczek

Senior Manager, Licensing & Partnerships: Rebecca Miller

Senior Creative Director: John Yamamoto

Producer, Franchise Creative & Design: Ani Grey

Senior Art Lead: Joule Garvin

Agency: AKQA

Group Creative Director: EB Davis

Associate Creative Director: Cam Giblin

Design Lead: Forrest Fain

Copywriter: Ted Masterson

Senior Motion Designer: Allan Langer

Executive Producer: Liz Jones

Executive Producer: Thomas Martin

Executive Business Director: Ed Davis

Program Director: Grant Skalak

Senior Project Manager: Alex Clewell

Group Strategy Director: Adam Zeller

Director: Fatal Farm

MD/EP: Dal Wolf

EP: Traci Carlson, Rich Peete

Producer: Melissa Morgan

DP: Mark Jeevaratnam

Art Direction: Chris Ahsley

Edit/Post-Production: Uncles Unlimited

Editor: Joe Stakun

Editor: Dan Colanduno

Post Producer: Joanie Arbogast

Assistant Editor: Evan Smith

Colorist: Bossi Baker

Music: BUTTER Music and Sound

CCO: Andrew Sherman

EP: Annick Mayer

ECD: Tim Kvasnosky

Sr Producer: Stone Irr

Associate Producer: Kriston Poindexter

Composer: Dan Zank